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TECHNOLOGY INSIGHTS BLOG:
WE ALL NEED IT. WHAT'S THE RIGHT WAY TO APPLY IT?

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Chris Kadoun

Chris Kadoun is a Consulting Systems Engineer at Marco, a technology services company founded in 1973. Chris received his Associates degree in Electronics from North Dakota State College of Science in 2001. Before joining Marco in 2008 as a Voice Engineer, Chris worked as a Voice Engineer at Tharaldson Communications Inc. for eight years. Chris specializes in the entire Mitel product line (including VOIP, Unified Communications, Collaboration, Mobility and Contact Center), Meraki Networks and VMware Sales Professional.

Recent Posts

Today's Business Phone Systems Aren’t One-Size-Fits-All

When it comes to your business, there are certain things that set your company and its workforce apart from the competition and the rest of your industry as a whole. Perhaps you proudly boast a...

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Topics: Office Supplies, Phone Systems, Knowing Which Option is Best, B2B, Upgrading

4 Business Phone System Headaches You want to Avoid

The telephone might seem antiquated with mobile phones, chat systems and video conferencing tools available, but there will always be a need to pick up the phone and directly connect with someone...

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Topics: Phone Systems, Strategic Planning, managed voice, Upgrading

4 Issues Older Phone Systems Cause and the Best Fix for the Situation

Without a telephone, your business would have a hard time staying in contact with clients and customers; not to mention keeping open lines of communication among employees. The digital age has...

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Topics: Phone Systems, Voice, VOIP, Upgrading

The Best Video Conferencing Options Just for You - [Comparison Guide]

Because the face of the marketplace is changing, so are the landscapes people conduct their business. Arguably, employees can work mobile or remotely from nearly anywhere. Corporate headquarters....

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Topics: Managed Video, Knowing Which Option is Best, VOIP, Audio/Video

Protect Your Business with Recorded Customer Service Calls

It's important for any business regardless of industry to focus on two areas if they’re committed to growth and success: customer retention and superior service. While there are a few different...

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Topics: Customer Relationships, Managed Services, Phone Systems, Strategic Planning

You've Selected Your Telephone System... Now What?

So you’ve compared products and made an informed decision – now what?

While some telephone system providers might sell you a system and shake your hand – leaving you to install and manage the...

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Topics: Office Supplies, Communications Services, Phone Systems, Voice

Invest in Video Conferencing Equipment or Use Web-Based Options?

This post originally appeared on our CTO Insider blog, and was written by our Chief Technology Officer Steve Knutson. For more articles like this, subscribe to that blog.

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Topics: Office Technology, Hosting, Multiple Locations, Audio/Video

PBX and VoIP Phone Systems: Which is Right for You?

With computers, smartphones and tablets flooding workspaces today, employees have multiple methods of communications available at their fingertips. However, you understand that it is still...

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Topics: Phone Systems, Technology, Knowing Which Option is Best, VOIP

Can My Small Business Benefit from a New Telephone System?

Every business, regardless of size, needs the ability to communicate internally among employees and externally with clients and suppliers. While email and instant messaging has grown in prominence...

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Topics: Small Businesses, Phone Systems, Budget, Knowing Which Option is Best

Here's How Mitel Phone Systems Can Help Improve Customer Service

Picture it. Joan, a brand new customer, sends an email to a general email address at an electronics company with an important question about a product she’s just purchased. The email sits in...

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Topics: Communications Services, Phone Systems, Business Services, Mitel Dealers, Help Desk