Chris Kadoun

Chris Kadoun is a Consulting Systems Engineer at Marco, a technology services company founded in 1973. Chris received his Associates degree in Electronics from North Dakota State College of Science in 2001. Before joining Marco in 2008 as a Voice Engineer, Chris worked as a Voice Engineer at Tharaldson Communications Inc. for eight years. Chris specializes in the entire Mitel product line (including VOIP, Unified Communications, Collaboration, Mobility and Contact Center), Meraki Networks and VMware Sales Professional.

Recent Posts

Today's Business Phone Systems Aren’t One-Size-Fits-All

When it comes to your business, there are certain things that set your company and its workforce apart from the competition and the rest of your industry as a whole. Perhaps you proudly boast a...

Read More

Topics: Phone Systems, B2B, Office Supplies, Upgrading, Knowing Which Option is Best

4 Business Phone System Headaches You want to Avoid

The telephone might seem antiquated with mobile phones, chat systems and video conferencing tools available, but there will always be a need to pick up the phone and directly connect with someone...

Read More

Topics: Phone Systems, managed voice, Upgrading, Strategic Planning

4 Issues Older Phone Systems Cause and the Best Fix for the Situation

Without a telephone, your business would have a hard time staying in contact with clients and customers; not to mention keeping open lines of communication among employees. The digital age has...

Read More

Topics: Phone Systems, Voice, Upgrading, VOIP

The Best Video Conferencing Options Just for You - [Comparison Guide]

Because the face of the marketplace is changing, so are the landscapes people conduct their business. Arguably, employees can work mobile or remotely from nearly anywhere. Corporate headquarters....

Read More

Topics: VOIP, Managed Video, Knowing Which Option is Best, Audio/Video

Protect Your Business with Recorded Customer Service Calls

It's important for any business regardless of industry to focus on two areas if they’re committed to growth and success: customer retention and superior service. While there are a few different...

Read More

Topics: Phone Systems, Customer Relationships, Strategic Planning, Managed Services

You've Selected Your Telephone System... Now What?

So you’ve compared products and made an informed decision – now what?

While some telephone system providers might sell you a system and shake your hand – leaving you to install and manage the...

Read More

Topics: Phone Systems, Voice, Communications Services, Office Supplies

Invest in Video Conferencing Equipment or Use Web-Based Options?

This post originally appeared on our CTO Insider blog, and was written by our Chief Technology Officer Steve Knutson. For more articles like this, subscribe to that blog.

Read More

Topics: Office Technology, Multiple Locations, Hosting, Audio/Video

PBX and VoIP Phone Systems: Which is Right for You?

With computers, smartphones and tablets flooding workspaces today, employees have multiple methods of communications available at their fingertips. However, you understand that it is still...

Read More

Topics: Phone Systems, VOIP, Knowing Which Option is Best, Technology

Can My Small Business Benefit from a New Telephone System?

Every business, regardless of size, needs the ability to communicate internally among employees and externally with clients and suppliers. While email and instant messaging has grown in prominence...

Read More

Topics: Phone Systems, Small Businesses, Budget, Knowing Which Option is Best

Here's How Mitel Phone Systems Can Help Improve Customer Service

Picture it. Joan, a brand new customer, sends an email to a general email address at an electronics company with an important question about a product she’s just purchased. The email sits in...

Read More

Topics: Phone Systems, Mitel Dealers, Communications Services, Business Services, Help Desk