Matt Kanaskie

Matt Kanaskie is the Hosted VoIP Practice Group Manager at Marco, a technology services company founded in 1973. Matt has been consulting, designing and implementing complex IT and telecommunication solutions for business clients for nearly a decade. Matt’s experience began as a sales representative, grew to sales engineering and matured into a subject matter expert in telecommunications. He joined Marco in 2015 to assist in development and execution of multiple cloud communications service offerings. Matt is currently within the Managed Services Practice and also plays a role in Marco Carrier Services.
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Recent Posts

The Power of Mitel and Marco UCaaS [Video]

Not too long ago, I put together a quick video describing UCaaS (Unified Communications as a Service) and answering some of the most common questions I receive from customers. You can watch "What...

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Topics: UCaaS

UCaaS Demo Video #5: ORIA Web Portal

In our fifth and final installment of the UCaaS Demo Video series, I’m going to cover end-user administration with ORIA. Watch the video below, and feel free to check out the first four videos in...

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Topics: UCaaS

What Is UCaaS and How Can It be a Business Game Changer? [Video]

What is UCaaS? It's an acronym that stands for Unified Communications as a Service, and it's a communication solution that's Powered by Mitel. Watch this video where I explain this solution and...

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Topics: UCaaS

UCaaS Demo Video #4: Contact Center

The integrated features of UCaaS support business communication in seamless, well-integrated ways. One feature that helps businesses transform the way they communicate is Contact Center....

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Topics: UCaaS

UCaaS Demo Video #3: MiCollab

We all know collaboration within an organization is important, but figuring out the best way to enable that collaboration can be a bit of a struggle. I put together this demo video to show you...

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Topics: UCaaS

UCaaS Demo Video #2: Audio Video Conferencing

Audio video web conferencing is a necessity in today’s business world. And whether you’re hosting or joining, you can tell a lot about how a business communicates based on the quality of their...

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Topics: UCaaS

Video: I Don't Have Time to Learn or Figure Out UCaaS

More often than not, customers tell me they don’t want to learn a new system or a new technology, and I get it. No one wants to access another web portal just to get their work done, and with...

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Topics: UCaaS

UCaaS Demo Video #1: Call Recording

As the need to record phone calls increases, many businesses are doing their best to patch together DIY solutions. These DIY solutions may record audio, but the user experience is clumsy, the...

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Topics: UCaaS

UCaaS Will Move Your Mobile Workforce Forward

The other night, at about 5:30 p.m., I got a call from a client. It went to voicemail. The voicemail, which had been transcribed into an email through UCaaS, was urgent. The caller had a...

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Topics: Communications Services, UCaaS, Change, Customer Relationships, mobile, Future Technology

Service Comparison: Cloud vs On Premise Communications [Infographic]

When it comes to choosing the right communication solution for your business, you'll face the challenge of making a few decisions along the way. You see, there's no single solution that works for...

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Topics: On Premise, Cloud, Business Services, UCaaS