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TECHNOLOGY INSIGHTS BLOG:
WE ALL NEED IT. WHAT'S THE RIGHT WAY TO APPLY IT?

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Matt Kanaskie

Matt Kanaskie is the Hosted VoIP Practice Group Manager at Marco, a technology services company founded in 1973. Matt has been consulting, designing and implementing complex IT and telecommunication solutions for business clients for nearly a decade. Matt’s experience began as a sales representative, grew to sales engineering and matured into a subject matter expert in telecommunications. He joined Marco in 2015 to assist in development and execution of multiple cloud communications service offerings. Matt is currently within the Managed Services Practice and also plays a role in Marco Carrier Services.
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Recent Posts

Video: I Don't Have Time to Learn or Figure Out UCaaS

More often than not, customers tell me they don’t want to learn a new system or a new technology, and I get it. No one wants to access another web portal just to get their work done, and with...

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Topics: UCaaS

UCaaS Demo Video #1: Call Recording

As the need to record phone calls increases, many businesses are doing their best to patch together DIY solutions. These DIY solutions may record audio, but the user experience is clumsy, the...

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Topics: UCaaS

UCaaS Will Move Your Mobile Workforce Forward

The other night, at about 5:30 p.m., I got a call from a client. It went to voicemail. The voicemail, which had been transcribed into an email through UCaaS, was urgent. The caller had a...

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Topics: Change, Communications Services, Customer Relationships, Future Technology, UCaaS, mobile

Service Comparison: Cloud vs On Premise Communications [Infographic]

When it comes to choosing the right communication solution for your business, you'll face the challenge of making a few decisions along the way. You see, there's no single solution that works for...

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Topics: Cloud, Business Services, UCaaS, On Premise

Business Communication FAQ: Unified Communications as a Service

Software as a Service (SaaS) is pretty widely known and understood. UCaaS (Unified Communications as a Service) however, can be a bit more confusing. What is UCaaS and why is it important? I put...

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Topics: Unified Communication, UCaaS

Myth: I Can't Afford a “Fancy” Communication System for my Business

I’ve run into more than a few business owners who believe a hi-tech communication system is automatically out of their budget. Even if they have read about the benefits and heard a few great...

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Topics: UCaaS

How Do I Plan for a New Unified Communication System? [Video]

It’s quite common for clients to ask me when I think is the best time to plan for a new unified communications system. And, while the right answer does vary from client to client, there are a few...

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Topics: UCaaS

Operational Expense Vs. Capital Expenditure: How Do You Budget for Unified Communications?

Traditionally speaking, businesses have categorized phone systems as capital expenditures. You buy the hardware (phones and headsets), you have it installed and you use it - any future service or...

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Topics: UCaaS

What Is UCaaS and How Can It be a Business Game Changer? [Video]

What is UCaaS? It's an acronym that stands for Unified Communications as a Service, and it's a communication solution that's Powered by Mitel. Watch this video where I explain this solution and...

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Topics: UCaaS

Need to Increase Network Reliability + Redundancy? We Have the Answer

 If you’ve ever had phone lines – or another business application – fail because of environmental factors, you’ve experienced an unreliable network. Network reliability is a pretty hot topic these...

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Topics: UCaaS