Reduce Down-Time in Your Business with Managed Services

Posted by Dustin Bonn on November 27, 2017

For most businesses, down-time equals waste. Whether down-time is the result of natural disasters, software failure, human error or hardware failure, it's time where you're not serving customers, making money or achieving business initiatives. Wasted time is a big business expense with very little chance of return.

Without proper processes in place, many businesses will struggle to recover from any unfortunate event which causes them down-time. Dealing with down-time inefficiently can lead to a long and disruptive recovery, causing delays in business and resulting in lost productivity.  

But there is another option...


Managed Services can Help Your Business Reduce Down-TIme

Managed services can provide solutions for all of these issues. Managed service providers are experts at preparing for and reacting to technology problems. These IT professionals can cost-effectively manage your technology and provide routine maintenance so you can focus on managing your business. While many disasters are unavoidable, disaster recovery plans can dramatically decrease recovery time and the amount of lost resources. If you don’t have a disaster recovery plan in place, developing one should be a top priority. Having a disaster recover plan in place allows your business to:

  • Minimize disasters
  • Protect data and technology
  • Be alerted when a disaster has occurred
  • Reduce down-time
  • Maximize recovery time

Managed service providers have already developed and implemented plans to address these unfortunate and unavoidable events – and they work.

The tools managed service providers use allow them to provide near real-time backups. Additionally, providers can assist in identifying and eliminating susceptibilities in your technology or IT infrastructure and assist with data recovery. While these tools can be implemented outside of a managed services program, the won't come with the expertise a provider can bring or the cost-effective advantages they can offer.

Storage Backup

An important component of managed services that make disaster recovery plans successful is storage backup, which reduces your risk of losing data. The benefits of having a managed services provider handle your storage backup include scalability, cost-effectiveness and access to the latest and most reliable technology.

Network Management

Proactive measures are also employed within managed services. A provider can manage and monitor your network to reduce the likelihood of disasters and immediately detect and resolve issues. This can prevent an issue from developing into a larger problem. Here are the services that make this component of managed services successful:

  • Network maintenance and monitoring
  • Monitoring of attached network devices
  • Availability, event log, backup and drive space monitoring
  • Monthly status reporting
  • Anti-virus software management
  • Security, file sharing and user administration

This is merely the beginning of managed services and how it can help your business reduce down-time and the consequences of unfortunate disasters. Managed IT Service providers additionally offer desktop/server management, help desk support, cloud computing and more.

Reducing down-time is only one of the many benefits of having your IT managed by a service provider. Ready to learn more? Contact a Marco rep:

Learn More About Business IT Services Contact a Marco Rep

Topics: Cloud Services, Cloud, Managed Services, Managed IT Services