Myth: Updating Business Communication Tools is Too Painful

One of the biggest hurdles that seems to keep businesses away from implementing a modern, feature-rich communication system is how hard they think it’s going to be. But when I actually sit down and talk with a business owner who has this idea, it’s clear that their idea about the pain of updating business communications is a little misguided. Here’s what I tell them…

It’s a Process

When it’s done right, updating business communication tools takes time. Honestly, if a provider is going to give you a one-and-done communication system with an extremely fast turnaround, that’s a red flag. A feature-rich, seamless communication solution that meets the needs of your organization and enables your employees to communicate and collaborate with ease does not happen overnight.  

It Takes Some Effort

In order to design a communication system that meets the needs of your business, it’s essential to understand how your business currently communicates. That means taking stock of everything that has to do with your current communications.

This includes information about your phone system hardware, telecom providers, internet providers, local and national service providers, firewalls and switches. Depending on how many different devices and providers your business has across its locations, collecting all of this information can take some time.

Beyond what is used to communicate within your business, it’s also essential to get a clear picture of how the individuals within your business communicate. Building a communication system that meets the needs of your employees means it’s important to know the ways your employees currently communicate.

It’s 100% Worth It

After all the necessary information is collected, we assess it and develop a solution that’s specific to the way your business communicates. Then, the communication system is assembled and implemented at your business. Every employee is taught how to use the business communications tools, and everything is seamless, simplified and feature-rich.

Do you want to know the best part? You only have to do it once. After the initial period of assessment and design, your business communications are on easy street. So yes, there is some pain upfront, but it is temporary, and it only happens once.