If you’ve ever had phone lines – or another business application – fail because of environmental factors, you’ve experienced an unreliable network. Network reliability is a pretty hot topic these days – and for a good reason. It’s what keeps businesses functioning no matter what, and it’s done through network redundancy.
Is My Network Reliable?
This is a question all businesses can benefit from asking. Hopefully, the answer is “yes.” If it’s not, you have a little work ahead of you – but it’ll be well worth it in the end. When determining network reliability, you want to look at your current setup. My area of expertise is in communication systems, so we’ll look at the issue through business phone systems. Without network reliability, business phone lines can fail or stop working due to environmental factors. These factors can include:
- Power outages
- Downed power lines
Basically, any damage to your physical phone lines or the systems that help them run can leave your business without the ability to communicate with the outside world. But there’s a way to protect your business communication so that environmental factors do not affect your ability to communicate.
With network redundancy, businesses have multiple ways of receiving the services they require to function. In the case of business communication, you look for a system that’s backed by an SLA (service level agreement for uptime) and an SLT (service level target for support). These things together will keep your business communicating.
Businesses can build on-site redundancy, which requires them to double-build everything they need, but there is an easier way.
UCaaS has Built-In Redundancy
With Unified Communications as a Service (UCaaS), businesses are protecting themselves against internet failure, power outages and damage to phone lines. It’s a service that is built upon a foundation of network redundancy and reliability. Instead of being housed on-site, UCaaS is a cloud-based service.
And because our UCaaS offering is powered by Mitel software, the entire communication suite is run in what’s called high-availability clusters. What this means for customers is that in the highly unlikely event a data center issue occurs, it’s a simple point and a click for us to move it to another data center and have you up and running in a matter of minutes. If you’d like to learn more about UCaaS and how it can help your business with network reliability, contact a Marco rep: