Have you ever wondered how your employees spend their time while “on the clock”? I would say “in the office”, but today’s workforce is more mobile than ever before – so "in the office" could be at home, on the road, in the air or any other number of things. So, while working, how do your employees spend their time?
Workfront’s 2014 State of Enterprise Report, which surveyed 150 office workers working at companies with 1,000+ employees, brings to light some interesting tasks/habits of today’s workers. Take a look at this infographic from Mitel that looks specifically at the data from the report related to communication and productivity:
We all know communication plays a large role in making or breaking the effectiveness in our offices – but it’s interesting to see the affect it has on conflict and productivity. For example – lack of communication causes conflict, but 43% of respondents say excessive email gets in the way of work. This just goes to show how important the right communication tools are.
The Right Business Communication Tools
The right communication tools aren’t one-size-fits-all. What works for one organization likely won’t work for the next, because it all comes down to your office’s unique needs and preferences.
According to the infographic above, in a 40-hour work week, 5.6 hours are spent on email alone – per employee. This doesn’t cover time spent on the phone, text/chats, meetings and running around the office trying to track down those you need to communicate with. Needless to say, communication is essential – but it is often disorganized and inefficient.
So, what tools do your employees rely on to communicate with one another? Where are they experiencing frustrations or gaps in productivity? What do they wish they could do that they currently can’t?
There are many solutions available – from technology to services – that can improve the productivity in your office; but the ones that will improve productivity will be the ones your employees are wanting and ready to use. Choose a communication tool to learn more:
For schools, governments and nonprofits, the right communication tools are essential for productivity - but you face a unique challenge when it comes to budgets. Mitel offers an array of communication tools that fit your needs - and a unique cooperative contract opportunity (through NJPA) to help you work within budget and RFP restraints.