UCaaS Will Move Your Mobile Workforce Forward

The other night, at about 5:30 p.m., I got a call from a client. It went to voicemail. The voicemail, which had been transcribed into an email through UCaaS, was urgent. The caller had a...

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Topics: Change, Communications Services, Customer Relationships, Future Technology, UCaaS, mobile

Your Business Communication System Cheat Sheet - Find the Perfect Solution

If you thought that getting a new phone system would be a breeze — a simple case of counting your employees and getting price quotes — you may need to rethink things. The number of options for...

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Topics: Data, Future Technology, Unified Communication, UCaaS, Hosted Voice, communication systems

Top 5 Tech Trends for 2018

In my job, I am routinely asked to look out into the future to predict what technology trends will impact businesses so they can be better prepared. The effect of technology on business operations...

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Topics: Technology Trends, Future Technology

Does Your Voice Assistant Get You?

Are you one of the millions who received a voice assistant last year? I’m not even talking about the voice assistants built into your smartphone. We are moving toward a voice-activated world. Why...

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Topics: Voice, Technology Trends, Future Technology

Top Tech Toys for Grownups

If you’ve opened a toy guide for the 2017 season, you’ve likely seen the technology takeover of toys. I remember getting plastic or balsa wood models as a kid and how cool the first, really...

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Topics: Technology Trends, Future Technology

A Futuristic Notebook Is Here

I have piles upon piles of notepads of my handwritten notes filed in my desk drawer. Some of them date back quite far and yes, I still pull them out and refer to them. Sometimes, it takes some...

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Topics: Office Technology, Document Management, Future Technology

5 Tech Trends That Will Impact Business in 2017

I’m often asked to pull out a crystal ball and talk about where technology is going. Preparing for the future and identifying the right technology for it is a main role I play as Chief Technology...

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Topics: Cloud, Technology Trends, Future Technology, Unified Communication, Paperless

Where Are You On the Technology Curve?

My job is to stay ahead of the technology curve. That used to mean looking out three to five years – or even 10 years when I first started my career. Today, we expect some technology to be...

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Topics: Technology Trends, Future Technology, Strategic Planning

6 Things We Know About Baby Boomers’ and Millennial Technology Needs

Most articles will tell you that Millennials use technology very differently than the typical Baby Boomer – and that’s true – but most articles don’t provide ways to address the issue. In this...

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Topics: Office Technology, Managed IT Services, Future Technology, Generational Differences

How Will Virtual Reality Technology Change What You Do?

Do you remember in the movie The Matrix where it became challenging to know reality from the virtual reality? I had a similar experience recently when I tried a pair of the new Samsung VR goggles.

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Topics: Future Technology, Audio/Video