Are Desk-Based Business Phones a Thing of the Past?

Our smartphones have evolved a lot in the past ten years since the introduction of the iPhone. They are now more like a handheld supercomputer with a multimedia studio built in. It’s easy to look...

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Topics: Phone Systems, UCaaS, communication systems, instant messaging, Mobility

Business Collaboration Technologies Worth Implementing

Workplaces are more effective when there is open, consistent communication among employees. And, not just among the employees who occupy the same department and see each other every day....

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Topics: Enterprise, instant messaging, Cisco, Audio/Video

Know Your Business Goals & Build a Mitel Phone System to Support Them

Jeff Nolan, VP at Mitel, said in an interview I did with him last year (read the full interview here):

“Businesses need to know the goals of their organization, and why these goals exist. They...

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Topics: Voice, Phone Systems, Mitel Dealers, Goals, Technology, Communication, instant messaging, Sourcewell Contracts

How to Calculate Your ROI for Mitel Instant Messaging and UCC Tools

Mitel instant messaging and unified communications tools make it easier for you and your employees to remain in touch throughout the day. In an article posted on the Grossman Group, they estimated...

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Topics: Phone Systems, Business Metrics, instant messaging, Unified Communication, cost savings, Sourcewell Contracts

Use Telecom Carrier Consultants to Guide Internet Connection Decisions

The Internet is making our world smaller. Your business, no matter what size, can reach consumers on the other side of town or across the country with ease, but only if you have the Internet...

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Topics: Carrier Services, Telecom, Consultants, Multiple Locations, instant messaging, Efficiency, accessibility

Is Instant Messaging Right for Your Business?

Although instant messaging was initially viewed as a communication tool for personal activities, it has begun to infiltrate business environments everywhere. Employees can make use of instant...

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Topics: Office Technology, instant messaging, productivity, Business IT