What Is a Client Business Review and How Does It Benefit My Business?

The client business review forms a very important component of a managed services partnership. It provides an ongoing, inside look at not only what services we’re providing, but a clear picture of...

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Topics: Managed Services

Reduce Down Time in Your Business with Managed Services

For most businesses, down time equals waste. Whether down time is the result of natural disasters, software failure, human error or hardware failure, it's time spent not serving customers, making...

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Topics: Cloud Services, Cloud, Managed Services, Managed IT Services

IT Security Best Practices for Today’s Businesses

It’s true. Technology is always changing. Sometimes, technology changes in small, incremental ways, and at other times, it makes big shifts in what can seem like the blink of an eye. With...

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Topics: Managed Services, Security, Network Security

You Might Need Managed IT Services If… (Thanks Jeff Foxworthy)

A friend recently asked, “What are key ways you know you need Managed IT Services?” Instantly, a rendition of the Jeff Foxworthy redneck one liners started running through my head. They were not...

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Topics: Networking, Managed Services, Managed IT Services, Help Desk

Our Managed Services Partnership is Different; It’s a Business Relationship, Not a Vendor Relationship

When I work with prospective Managed Services customers, one of the things we always talk about is what the level of interaction they can expect. This typically leads into a bit of a discussion on...

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Topics: Managed Services

Calendaring Your IT Investments? Follow These Steps.

Budgeting for IT investments isn't something all businesses look forward to, but whether or not you plan for them, the need for business technology persists. Instead of signing off on invoices as...

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Topics: Managed Services

Break/Fix vs. Managed IT

Before making the switch to Managed IT Services, many businesses follow the legacy model of procuring IT support, which is known as break/fix. In working with customers, what I find interesting is...

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Topics: Managed Services, managed IT

Myth Series #15: IT Issues Will Get Missed [Video]

IT issues that get missed are a pain, and the longer they go unaddressed, the more painful things can get. I know some companies worry that making the switch to a managed services provider will...

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Topics: Managed Services

Myth Series #14: There are Better Options [Video]

When it comes to considering managed services for your business, there are a few myths that come up time and time again. This myth, the idea that there are better options for your business,...

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Topics: Managed Services

Myth Series #13: It’s Too Hard to Figure Out What’s Right for Me [Video]

Every business is unique. You know it, and I know it, too. And that uniqueness means that what works for one company might not work for another. Luckily, our approach to Managed Services isn’t...

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Topics: Managed Services