Business Communication FAQ: Unified Communications as a Service

Software as a Service (SaaS) is pretty widely known and understood. UCaaS (Unified Communications as a Service) however, can be a bit more confusing. What is UCaaS and why is it important? I put...

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Topics: UCaaS, Unified Communication

Struggling to Keep Remote Employees Connected? A Mitel Phone System can Help

Keeping remote employees connected without hurting collaboration or lowering productivity can be a struggle for today's businesses. Luckily, technologies that allow employees to work from outside...

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Topics: Communications Services, Phone Systems, Multiple Locations, Unified Communication, Integrating, Government, Education, Nonprofit

Cloud Voice vs. Unified Communications as a Service: How Do You Decide?

When you ask someone a direct question, one of the last things you want to hear as an answer is this: “it depends.” But in my experience, that answer usually means the person doesn’t want to...

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Topics: Unified Communication, UCaaS, Hosted Voice, Cloud, Budget

Your Business Communication System Cheat Sheet - Find the Perfect Solution

If you thought that getting a new phone system would be a breeze — a simple case of counting your employees and getting price quotes — you may need to rethink things. The number of options for...

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Topics: Unified Communication, communication systems, Data, Hosted Voice, UCaaS, Future Technology

Does Your Desktop Phone Keep Up with Your Smartphone?

It may be an old joke by now - the one about how “I have so many apps and features on my smartphone that I forgot I could use it to make calls.” But it still rings true. We get so caught up in all...

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Topics: Phone Systems, Mitel Dealers, NJPA Contracts, Unified Communication

Strategies for Making Workplace Communication Work for You

According to a recent Dale Carnegie research study, 70 percent of employees who lack confidence in the abilities of senior leadership are not fully engaged in their work. Employees have high...

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Topics: Communications Services, Unified Communication, UCaaS, Efficiency

How Much Can a Business Communication System Save You? [ROI Calculator]

If you're considering making the investment in unified communications and collaboration (UCC) tools, you'll likely want to know how to figure out the ROI of your purchase.

Lucky for you, we have a...

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Topics: Phone Systems, Voice, NJPA Contracts, Unified Communication, cost savings, Business Metrics

Make-a-Wish America Benefits from Unified Communications

Without the right fit, technology can interfere with business instead of making things easier. Make-a-Wish America trusted Mitel to connect their 120 nationwide locations with Hosted Unified...

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Topics: Unified Communication, UCaaS, Communication, Mitel Dealers, Hosted Unified Communication

You Can Buy Unified Communications Systems without Frustrations

Phone systems, oftentimes talked about as Unified Communications Systems, are an essential technology system for business success. If you have a system that works well and meets all of your...

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Topics: Phone Systems, Mitel Dealers, NJPA Contracts, Unified Communication, Technology

Here's How MiTeam Supports Unified Communications

Without effective communication, the odds of having a successful team are low. Further, without quality communication, a team isn’t really much of a team. It’s more of a collection of people who...

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Topics: UCaaS, Unified Communication, Communications Services