An Updated Phone System can Minimize School District Interruptions

Each generation has its own memory of being called down to the school office. Some experienced a knock at the door by the school secretary. Others remember the request broadcast over a PA system...

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Topics: Voice, Case Study, Unified Communication, Upgrading, Education, Sourcewell Contracts

Resolving Communication Issues in the Workplace with UCaaS

If you look through enough articles, you'll likely run across a few that focus on communication problems in the workplace. Having found such articles on my own, I thought, how can these...

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Topics: UCaaS, Unified Communication

Why Should I Care About Unified Communications & Collaboration?

Before knowing why you should care about unified communications and collaboration (UCC), you probably want to know exactly what it is first. Unified communications and collaboration ties together...

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Topics: communication systems, UCaaS, Unified Communication, Communications Services

Business Communication FAQ: Unified Communications as a Service

Software as a Service (SaaS) is pretty widely known and understood. UCaaS (Unified Communications as a Service) however, can be a bit more confusing. What is UCaaS and why is it important? I put...

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Topics: UCaaS, Unified Communication

Struggling to Keep Remote Employees Connected? A Mitel Phone System can Help

Keeping remote employees connected without hurting collaboration or lowering productivity can be a struggle for today's businesses. Luckily, technologies that allow employees to work from outside...

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Topics: Communications Services, Phone Systems, Multiple Locations, Unified Communication, Integrating, Government, Education, Nonprofit

Cloud Voice vs. Unified Communications as a Service: How Do You Decide?

When you ask someone a direct question, one of the last things you want to hear as an answer is this: “it depends.” But in my experience, that answer usually means the person doesn’t want to...

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Topics: Unified Communication, UCaaS, Hosted Voice, Cloud, Budget

Your Business Communication System Cheat Sheet - Find the Perfect Solution

If you thought that getting a new phone system would be a breeze — a simple case of counting your employees and getting price quotes — you may need to rethink things. The number of options for...

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Topics: Unified Communication, communication systems, Data, Hosted Voice, UCaaS, Future Technology

Does Your Desktop Phone Keep Up with Your Smartphone?

It may be an old joke by now - the one about how “I have so many apps and features on my smartphone that I forgot I could use it to make calls.” But it still rings true. We get so caught up in all...

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Topics: Phone Systems, Mitel Dealers, Unified Communication, Sourcewell Contracts

Strategies for Making Workplace Communication Work for You

According to a recent Dale Carnegie research study, 70 percent of employees who lack confidence in the abilities of senior leadership are not fully engaged in their work. Employees have high...

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Topics: Communications Services, Unified Communication, UCaaS, Efficiency

How Much Can a Business Communication System Save You? [ROI Calculator]

If you're considering making the investment in unified communications and collaboration (UCC) tools, you'll likely want to know how to figure out the ROI of your purchase.

Lucky for you, we have a...

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Topics: Phone Systems, Voice, Unified Communication, cost savings, Business Metrics, Sourcewell Contracts