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TECHNOLOGY INSIGHTS BLOG:
WE ALL NEED IT. WHAT'S THE RIGHT WAY TO APPLY IT?

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Does Your Voice Assistant Get You?

Are you one of the millions who received a voice assistant last year? I’m not even talking about the voice assistants built into your smartphone. We are moving toward a voice-activated world. Why...

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Topics: Voice, Technology Trends, Future Technology

Do You Have These 5 Phone System Frustrations?

The phone system. It's an essential communication tool. After all, communication is vital to business operation – and we know that's not changing anytime soon.

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Topics: Cloud, Voice, Technology, Hosted Voice

Hosted Voice vs. On-Premise Phone Systems: The Technology Showdown

When it comes to phone systems, you have a lot of options. But there is only one system and method of delivery that is the best for your organization's needs. To help you determine which option is...

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Topics: Phone Systems, Voice, Business Services, Hosted Voice, On Premise

How Much Can a Business Communication System Save You? [ROI Calculator]

If you're considering making the investment in unified communications and collaboration (UCC) tools, you'll likely want to know how to figure out the ROI of your purchase.

Lucky for you, we have a...

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Topics: Business Metrics, Phone Systems, Voice, NJPA Contracts, Unified Communication, cost savings

9 Things to Analyze When Choosing Telecom Carriers

There’s a whole lot to consider when it comes to choosing a telecom carrier. It’s something we’ve covered many times and are always looking for ways to help simplify this process for those who are...

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Topics: Cloud, Managed Services, Carrier Services, Voice, Business Services, Telecom, Technology, Multiple Locations

Know Your Business Goals & Build a Mitel Phone System to Support Them

Jeff Nolan, VP at Mitel, said in an interview I did with him last year (read the full interview here):

“Businesses need to know the goals of their organization, and why these goals exist. They...

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Topics: Goals, Phone Systems, Voice, Mitel Dealers, NJPA Contracts, Technology, instant messaging, Communication

An Updated Phone System Minimizes School District Interruptions

Each generation has its own memory of being called down to the school office. Some experienced a knock at the door by the school secretary bringing her message. Others remember the request...

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Topics: Education, Voice, NJPA Contracts, Unified Communication, Case Study, Upgrading

4 Issues Older Phone Systems Cause and the Best Fix for the Situation

Without a telephone, your business would have a hard time staying in contact with clients and customers; not to mention keeping open lines of communication among employees. The digital age has...

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Topics: Phone Systems, Voice, VOIP, Upgrading

You've Selected Your Telephone System... Now What?

So you’ve compared products and made an informed decision – now what?

While some telephone system providers might sell you a system and shake your hand – leaving you to install and manage the...

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Topics: Office Supplies, Communications Services, Phone Systems, Voice

10 Consultative Telecom Services That Will Save You Money

How are you connected to your work and the world? We can go without a lot of tools today, but connectivity is not one of them. You can have the best technology. But without robust connectivity,...

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Topics: Goals, Data, Voice, Business Services, Telecom, Technology, cost savings