5 Steps to the Cloud: What to do before adopting a cloud-based communication system

Change is hard. No doubt about it. It’s not as easy as flipping a switch to alter your behavior. Change is a multi-stage process as researched and developed by renowned psychologist James...

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Topics: Cloud, VOIP

Business Communication and Collaboration Tools: How Marco Solves Your Puzzle

You sit down at a big folding card table, break the seal on a new cardboard jigsaw puzzle box and pour out all the pieces. Ah ... that new puzzle smell hits you as you immediately turn over every...

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Topics: UCaaS, VOIP

VOIP vs. Unified Communications: What You Need to Know

When I begin working with a customer, the first thing we have to uncover is how their business communicates. What ways are employees talking to each other, and are your current means of...

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Topics: Voice, Unified Communication, UCaaS, VOIP

Video Conferencing System Comparison - What's Best for You?

Because the face of the marketplace is changing, so are the landscapes people conduct their business. Arguably, employees can work mobile or remotely from nearly anywhere. Corporate headquarters....

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Topics: Managed Video, Knowing Which Option is Best, VOIP, Audio/Video

Which Business Phone Solution is Right for My Government Agency?

Government agencies face difficult management and administrative tasks on a daily basis. And when it comes to a service like telephone communication, the solution is often anything but basic. This...

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Topics: Managed IT Services, Efficiency, Phone Systems, VOIP, Conferencing, Government, Sourcewell Contracts

A field guide to the VOIP marketplace

There are two things that are obvious about the cloud-based VOIP (Voice Over Internet Protocol) market.

  1. It’s growing fast. VOIP will grow to $82 billion by 2019.
  2. There are a lot of vendors out...
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Topics: VOIP

4 Issues Older Phone Systems Cause and the Best Fix for the Situation

Without a telephone, your business would have a hard time staying in contact with clients and customers; not to mention keeping open lines of communication among employees. The digital age has...

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Topics: Phone Systems, Voice, VOIP, Upgrading

Why Should I Have an All-in-One Telecom Consultant & Technology Partner?

Technology is at the core of every successful business today. Whether you are using it directly by utilizing cloud computing capabilities to mobilize your workforce or simply relying on an...

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Topics: Consultants, Business Services, Telecom, Future Technology, Cloud Migration, VOIP

PBX and VoIP Phone Systems: Which is Right for You?

With computers, smartphones and tablets flooding workspaces today, employees have multiple methods of communications available at their fingertips. However, you understand that it is still...

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Topics: Phone Systems, Technology, Knowing Which Option is Best, VOIP

3 VoIP Phone Options You Should Ask Your Service Provider About

Today we are finding many companies moving away from traditional telephone services in favor of Voice over Internet Protocol (VoIP) phone services. The VoIP phone service offers many companies the...

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Topics: Cloud, Phone Systems, Voice, Knowing Which Option is Best, VOIP