Marco’s Value Add Partnership: More than Technology and Support

Posted by Todd Erne on January 26, 2018

At Marco, we pride ourselves on helping businesses and organizations accomplish their goals through implementing the best possible technologies to meet their individual needs. We understand business technology isn’t one-size-fits-all, and we pass that knowledge and understanding on to the clients who partner with us. Business technology and business enablement isn’t just about the products, it’s also about the service and support that comes along with it.

Beyond Products and Services

Marco's Value Add Partnership: We're More than TechnologyInstead of selling a product or service and ending things there, the greatest value comes after we’ve entered into a partnership. Technology can be expensive, difficult to understand and ever-changing. But, technology is also an important part of a successful business.

We work to bring businesses together with the technologies they need to succeed, and we also look out for new technologies that can save your organization time and money. These efforts contribute to our value-add partnership. 
 

Marco’s Value Add Partnership          

Staying current on shifts and evolutions in business technology and making recommendations for improvement is one of the ways we continue to add value to our partnerships. Some other areas that benefit our clients are listed below.  

Geographic Capabilities

Geographic location is not an obstacle to partnering with Marco. We work with businesses and organizations of all scopes and sizes. Whether your business is local, regional, national or international, we can be your technology provider.

Single Point of Contact for Support

Ease of access to service and support is something our customers claim as a top-tier benefit of our partnership. We have one number and one email for customer service and support, coupled with immediate response and efficient turn-around.

Industry Experience

From humble beginnings as a small typewriter shop in the early 1970s, Marco has grown into one of the top five technology providers in the United States. Over the decades, we’ve reshaped our business and built a foundation as a single-source provider and innovation leader.

Relationships with Manufacturers

Building strong relationships and partnerships isn’t just for our customers, it’s also for the manufacturers we source our products from. We work with multiple industry-leading manufacturers, which for our customers means we develop the best business technology solution to meets their needs, regardless of the brand of the product.

A Trusted Technology Partner

When you’re dedicated to providing superior service, it doesn’t go unnoticed. In 2015, Marco was acknowledged as a top managed services company by Penton Technology. This national recognition is reserved for managed service providers and IT service providers and incorporated extensive criteria. We’re able to achieve national accolades partly due to our dedicated staff, commitment to the communities we live and work in and our emphasis on creating and fostering partnerships

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Topics: Vendors, Partnership